Shipping

SHIPPING FEES

Thanks to a large volume of annual shipments, AKKO Sports is proud to offer competitive delivery rates throughout Canada and the United States.

If you want to know the delivery costs associated with your order before you finalize it, simply enter your delivery address in your shopping basket and fees will be automatically calculated for you.

 

FREE SHIPPING IN CANADA ON ORDERS OVER $100*

It is our pleasure to offer our customers free delivery anywhere in Canada for all orders of $100 or more*, before taxes and after discounts.

* Not available on the Kicksled or Kicksled Starter Kits – oversized

 

DELIVERY DELAYS

All orders are shipped via Canada Post Expedited Parcel service. Within the province of Ontario expect 1 to 3 business days for delivery. Throughout the rest of Canada, expect delivery to take up to 7 (14 for remote areas) business days. When your order is shipped, a confirmation email with a tracking number is automatically emailed to you.

For deliveries to the United States and International Destinations, the delivery service used varies depending on your location. Delivery times may vary from 5 to 10 business days, and cannot be guaranteed by AKKO Sports. Sub-contracting to local delivery companies and customs processing times may extend the expected times.

 

DELIVERY REFUSAL, UNCLAIMED PACKAGES OR DELIVERY TO THE WRONG ADDRESS

AKKO Sports is not responsible for postal charges, customs duties and other taxes relating to the return of a shipment to our production workshop if:

  • You refuse to take possession of your package upon delivery;
  • Your package is unclaimed after a certain number of days of waiting at the post office;
  • You provided an incorrect or incomplete delivery address;

When one of these situations arises, Canada Post automatically charges us the return costs. Therefore, if your order is returned to us for one of the previously stated reasons, the following reshipping costs apply:

  • Canada: $20* + applicable taxes
  • United States: $40*

If your package is returned to us, our customer service department will contact you to initiate the return procedure. If, after 10 working days, we have not heard from you, we will refund your order less the re-shipping costs mentioned above.

*These fees may be higher for oversize products like the kicksled.